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Frequently Asked Questions
How long does shipping typically take?▼
We process orders within 2 business days. Standard shipping usually takes 5-7 days, while expedited options are available at checkout for faster delivery.
What is your return policy?▼
We offer a 30-day return window for all unworn items. Simply contact our support team to initiate a return and receive your prepaid shipping label.
What payment methods do you accept?▼
Madera Bands accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our secure checkout partners.
How do you ensure product quality?▼
Each piece is handcrafted using premium, sustainably sourced materials. Our quality control team inspects every item twice to ensure it meets our high fashion standards.
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